Your Input Helps Amerijet Continue to Deliver the Best Service

Your Input Helps Amerijet Continue to Deliver the Best Service

DATE: 10/17/14

As an international leader in air freight and cargo shipping, Amerijet is proud to be among the industry’s leading innovators in the supply chain and logistics industries. We currently boast offices in more than 78 countries around the world that move over 225 million pounds of freight every year. At Amerijet, our multi-channel shipping network allows us to deliver turnkey solutions. With air freight flights to over 625 destinations every day; ocean cargo transportation that’s both affordable and reliable; and a powerful trucking team that moves product and packages over ground; we can meet virtually any shipping challenge.

If you’ve shipped with Amerijet before, you know that we go above and beyond to bring you plenty of value-priced options. For large corporations and small business, we deliver dry goods, perishable items, refrigerated cargo, and even hazardous materials. If you’re looking to send personal packages, we can handle that for you, too. Either way, open a “My Cargo” account and you’ll be able to order shipments online and price them out using the Shipping Calculator. As an added bonus, you’ll receive a 10% discount on all your shipment ordered online. You can also track your packages on our website 24 hours a day, seven days a week. Of course, great customer service means more than helpful digital tools. We know there are times when you demand real answers from a real person. That’s why we’ve set up the Amerijet 24-hour Customer Service Department. You can email a representative anytime at customerservice@amerijet.com, or, if you prefer, speak to one of our helpful associates at 305-595-5500. They are ready to assist you around the clock.

At Amerijet, we’re very proud of our capabilities. However, we also know that we can’t rest on our laurels. As a leader, we must continually look for new ways to improve customer service and deliver even better support. This is where you, our valued customers, can play an integral role. We want to hear from you, and we want you to be unfiltered and completely candid. Tell us what we’re doing right and point out the areas we might be able to improve our services. We value your business and our primary goal is always your satisfaction. So please take a few minutes to let us know your comments and recommendations. To make it easy, we’ve set up a special email address where you can offer up opinions and suggests at your convenience. Reach us at comments@amerijet.com. We look forward to hearing from you and we thank you for your continued support.

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