We know that driving to your local shipping drop-off facility can be an inconvenient and frustrating experience. There’s nothing worse than waiting in long lines and dealing with a clerk who barely gives you the time of day. That’s why Amerijet is committed to providing remarkable customer service experiences at all of our stations. When you visit your local Amerijet station, you can expect a different experience than you might be used to.
Our staff always strives to be friendly, helpful, and knowledgeable in all matters. We work with you to assess your needs and to provide the right solutions for you. We’ll never push you off or give you advice that’s not in your best interest. Your satisfaction is always our top priority! But you don’t have to take our word for it. Look at what one customer said recently: “Hello, My name is Johanna, I’ve been shipping with Amerijet for a very long time and I have to say this is the best I’ve been treated in the Brooklyn location in Utica. I came in and it was different right from the start. Staff greeted me, explained the process, took my box and weighted, helped me with the paperwork and Steven even offered me Tea! I know I was not the only one feeling the same way. Everything felt so good. The atmosphere was more relax, clean and organized. I know that it can get busy and In times I’ve waited for almost an hour on the Saturday’s. But this experience has changed my thoughts on this service completely. I just want to say that I like the new layout. The new counter space and I can’t get over the fact of how clean it is. There’s always different personnel every time I come but there’s something nice about this young man. I think he’s the supervisor; Steven really made it worth getting up and being there early. I look forward to going next week and continue the business. Keep up the good job guys in Brooklyn location!” We hope to see you soon!
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