If you use air freight shipping on a regular basis for your business, you know how important customer service is. The best air freight carriers train their customer service agents to be experts in shipping and to provide you with friendly service whenever you need it. Here are some of the key attributes you should look for when grading an air freight carrier’s customer service.
• Knowledge—Friendly customer service is always nice, but if the customer service agents aren’t knowledgeable about shipping services, it’s kind of pointless. Amerijet’s customer service representatives are fully trained on the ins and outs of the shipping industry. We can help you find the right shipping service for your unique needs, and we can answer all your shipping questions.
• Friendliness—You don’t want to deal with a company whose customer service representatives is not friendly and professional any time you ask them a question or request their assistance. At Amerijet, we’re always committed to going the extra mile for you. Whenever you need help or have a question, we’re eager to offer a solution.
• Assistance—Sometimes, you need assistance with completing the required documentation, labeling your shipment properly, or packaging it correctly. Amerijet’s customer service agents are always willing to lend a helping hand to ensure your shipment is prepared properly to reach its destination safely and on time. Amerijet, one of the leading air freight carriers, offers excellent customer service to every customer we serve. Whether you have questions about our shipping services or need assistance completing documentation for your shipment, we’re always eager to help. Get your free quote from a top air freight carrier by visiting www.amerijet.com today.