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Amerijet(810) Air Waybill | Not Insured
Read the procedures for making a claim with Amerijet.
Filing deadline for Concealed Damage Claim
14 days from the date of delivery for damage, shortage, or pilferage claims;
120 days for claims involving non-delivery.
Claims filed later are subject to denial.
We reserve the right to send a surveyor to examine the cargo.
Initial Notification of Claims
Send us a Notice of Intent to Claim letter with the following information.
- Name of Shipper.
- Name of Consignee.
- Air Waybill number.
- Date shipment was delivered to air carrier.
- Carrier name and flight number.
- Port of departure and destination.
- Description of the goods shipped, and their value (if known).
Required Documents to support Claim:
- Copy of initial notification of claim.
- Formal claim letter
- Amerijet Air Cargo Claim form
- Dollar amount of claim (in U.S. Dollars)
- Copy of original invoice.
- Copy of Commercial Invoice.
- Packing List on shipment, indicating lost or damaged items.
- Shipper's Letter of Instruction.
- Master Air Waybill.
- House Air Waybill (for consolidations).
- Transfer Manifest (for interline shipments).
- Freight charges collected, if known.
- Copy of Warehouse Receipt or equivalent.
- Copy of Delivery Receipt(s).
- Cargo damage report.
- Surveyor's damage report.
- Copy(s) of discrepancy certificates and out-turn reports.
- Condemnation certificates (if applicable).
- Photos of damaged item(s) and of non-delivered freight, if available (required for claims exceeding $750).
- Damage repair estimate (for damage claims only).
- Landing Certificate/Customs Declaration.
- Letter of subrogation (if the right to the claim is transferred to a third party).
- Other relevant information pertaining to shortage or damages.
Note: Depending on the type and extent of the loss, Amerijet may require additional documents to substantiate your claim.